Overview
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OVERVIEW
Highlights
10+ years of relevant professional experience in technology and 7+ years of experience in ServiceNow (SaaS)
Led and/or contributed to 60+ successful ServiceNow platform implementations
Presented the most attended developer theater session at the ServiceNow’s Knowledge Conference in 2019
Responsible for the architecture of the first-ever public website run entirely on ServiceNow's platform
Lead implementations for large enterprises including Apple, Disney+, Major League Baseball, Life Time Fitness, LinkedIn, and many others
Certifications & Accreditations
ITIL Foundations v3
ServiceNow Certified System Administrator (Platform)
ServiceNow Certified Implementation Specialist – Customer Service Management (CSM)
ServiceNow Certified Implementation Specialist – IT Service Management (ITSM)
ServiceNow Certified Implementation Specialist – Human Resources (HRSD)
ServiceNow Service Portal Advanced Development Course Completion
ServiceNow Advanced System Administrator Course Completion
ServiceNow Implementation Methodology Fundamentals
ServiceNow Platform Subscription Model Micro-Certification
General Assembly User Experience Design Immersive
General Assembly Web Development Immersive
General Assembly Web Development Product Management - Introduction Course
HarvardX - Leadership: Foundational Principles
UBCx - Emerging Technologies in an Enterprise Environment
Awards & Honors
Certificate of Outstanding Achievement - ServiceNow
Consultant of the Quarter - Highmetric Consulting
Queen of User Experience - Titans of ServiceNow